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What is the duration of the 3300 Exam
- Length of Examination: 90 minutes
- Number of Questions: 60
- Passing Score 70%
- Format: Multiple choices, multiple answers
Reference: https://downloads.avaya.com/css/P8/documents/100142082
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Avaya Aura Contact Center Administration 3300 Exam
Avaya Aura Contact Center Administration 3300 Exam related to Avaya Aura Contact Center Certification. This exam validates the Candidate ability to install, configure, administer, maintain and troubleshoot Avaya Aura Contact Center products. Avaya Contact Center Administrator and Avaya Aura Contact Center Managers usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Avaya 3300 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Routing and Flow Control | - Routing strategies and rules - Call flow design and management |
| Reporting and Analytics | - Standard reports configuration - Performance monitoring and metrics |
| Maintenance and Troubleshooting | - Issue resolution and escalation - System diagnostics |
| Contact Center Architecture | - Avaya Aura Contact Center components overview - System architecture and integrations |
| System Administration | - User and role management - Configuration and provisioning |





