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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?

A) Wi-Fi radio is enabled
B) Bluetooth radio is not connected to the wireless network
C) Wireless carrier data is not connected
D) NFC is connected to external device

2. What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?

A) Server and Personal
B) Work and Personal
C) Enterprise and Home
D) Work and Home

3. How would a user activate with BlackBerry Device Service when external connection to the internet is offline?

A) Fully qualified domain name:4101
B) Fully qualified domain name:8081
C) Fully qualified domain name:3101
D) Fully qualified domain name:8082

4. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) Enterprise Wi-Fi or VPN Networks.
B) encrypted hard drives.
C) the Internet.
D) cellular networks.

5. All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?

A) BlackBerry Dispatcher is configured with an Enterprise Proxy
B) Allow activation over BlackBerry infrastructure set to yes
C) Allow activation information to be emailed is set to no
D) Proxy profile is configured to use VPN incorrectly

Solutions: