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NEW QUESTION # 44
An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.
What should the project manager do?
- A. Maintain stakeholder momentum in working on the scope definition until a full detailed scope is achieved prior to starting the project.
- B. Update the risk register and escalate the issue to the project management office (PMO), requesting more resources be added to help define the project scope.
- C. Propose that the well-defined scope items be delivered using a predictive approach and use an agile approach to deal with the complex items.
- D. Recommend splitting the project into two smaller projects in order to work exclusively in an agile environment without interference from a predictive approach.
Answer: C
Explanation:
In situations where the project scope contains items that are well-defined and others that are complex and not fully understood, it is advisable to use a hybrid approach. The well-defined items can be managed using a predictive approach, which relies on a clear understanding of the scope, allowing for detailed planning and control. For the complex items, an agile approach is more suitable as it allows for iterative development, where the scope can be clarified and adjusted as more information is uncovered through progressive elaboration. This approach aligns with the PMBOK guide's emphasis on tailoring the project management processes to the needs of the project, which may include varying degrees of uncertainty and complexity12.
References:
* PMBOKGuide - Sixth Edition and Agile Practice Guide (Project Management Institute, 2017).
* "Scope Management." PMI. Accessed 2023.
* "Meet Project Targets with the Help of PMP Scope Management." Master of Project Academy Blog.
Accessed 2023.
NEW QUESTION # 45
The process of confirming human resource availability and obtaining the team necessary to complete project activities is known as:
- A. Manage Project Team.
- B. Plan Human Resource Management.
- C. Develop Project Team.
- D. Acquire Project Team.
Answer: D
NEW QUESTION # 46
The terms strong matrix, balanced matrix, and weak matrix when applied to the matrix structure in project organization refer to the______________
- A. Degree to which team members bond together
- B. Degree of the project manager's authority
- C. Physical proximity of project team members to one another and to the project manager
- D. Ability of the organization to achieve its goals
Answer: B
Explanation:
Explanation/Reference:
Explanation:
In a strong matrix organization, the balance of power shifts toward the project manager. In a weak matrix organization, the balance of power shifts toward the functional or line manager.
NEW QUESTION # 47
A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer What should the project manager do?
- A. Ask the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project
- B. Develop the quality management plan, as quality is as equally important as cost and schedule management.
- C. Get confirmation from management that the team member has enough experience to build software without quality control
- D. Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve
Answer: B
Explanation:
A quality management plan is a document that describes how the project team will ensure that the project deliverables meet the quality standards and expectations of the customer and other stakeholders1. Quality is not only about the final product, but also about the processes and activities that produce it2. A quality management plan defines the quality methodology, standards, criteria, activities, tools, resources, reporting, and corrective actions that will be applied throughout the project life cycle to achieve quality objectives3. A quality management plan is important because it helps the project manager and the project team to:
* Align the project scope with the customer requirements and needs
* Prevent or minimize defects, errors, and rework
* Enhance customer satisfaction and loyalty
* Improve team performance and collaboration
* Reduce project risks and costs
* Increase project value and benefits Therefore, the project manager should develop the quality management plan, as quality is as equally important as cost and schedule management. Quality is one of
* the key constraints of the project management triangle, along with scope, time, and cost4. Balancing these constraints is essential for delivering a successful project that meets the expectations of the customer and other stakeholders. Ignoring or compromising quality can have negative impacts on the project outcome, such as poor functionality, usability, reliability, or security of the software product, or low customer satisfaction, trust, or retention. The project manager should also communicate the importance of quality to the team member who complains about quality control, and explain how quality control activities, such as testing, inspection, or review, can help them identify and correct any issues or defects in their work, and ensure that they deliver a high-quality product that meets the customer's needs and expectations. References:
* The Quality Management Plan in Project Management | ProjectManager.com
* What is Quality Management? - Definition from WhatIs.com
* What is a Quality Management Plan (QMP) - AcqNotes
* Project Management Triangle - Time, Cost and Quality - Iron Triangle
* [Why Quality Matters in Software Development - DZone Agile]
NEW QUESTION # 48
A company's project management office (PMO) has been trying to implement an adaptive approach in the project management framework and a project manager has been asked to use adaptive tools in their next project. This is not the first time the request has been made and the previous project failed when adaptive tools were implemented.
What should the project manager do?
- A. Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects
- B. Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan
- C. Prepare a change request and seek approval from the steering committee regarding the new project framework
- D. Bring in a third party company to develop and implement a hybrid framework for this specific project
Answer: D
NEW QUESTION # 49
Facilitation techniques are used throughout project management. Your company is embarking on a project to completely eliminate defects in its products. You are the project manager for this project, and you are developing your project charter. To assist you, which of the following facilitation techniques did you use?
- A. Meeting management
- B. Focus groups
- C. Delphi approach
- D. Surveys
Answer: A
Explanation:
Section: Mix Questions
Explanation:
Meeting management is an example of a facilitation technique used in developing the project charter as meetings may be held with key stakeholders and subject matter experts. Other facilitation techniques used to guide preparation of the charter are brainstorming, problem solving, and conflict resolution.
NEW QUESTION # 50
A project sponsor constantly demands that a project is delivered as quickly as possible. The project manager identifies an issue that will delay the project by one week.
What should the project manager do?
- A. Send an updated status report with a revised schedule and budget to the entire team.
- B. Devise a recovery plan to minimize the impact, and meet with the project sponsor to discuss it.
- C. Document the delay in the project management plan, and communicate it to the sponsor.
- D. Ask a subject matter expert (SME) to personally discuss the issue with the project sponsor.
Answer: B
Explanation:
Section: Monitoring and Controlling
NEW QUESTION # 51
In organizing a project, a project manager must deal with conflict. Which statement is TRUE regarding conflict in projects?
- A. Sources of conflict include project priorities, PERT/CPM schedules, contract administrative procedures, and type of contract
- B. Conflict is to be avoided whenever possible
- C. A matrix form of organization can produce a lack of clear role definitions and lead to ambiguous jurisdictions between and among functional leaders and project managers
- D. Strong matrix project managers have few human resource conflicts, because they can dictate their needs to functional managers
Answer: C
Explanation:
Explanation/Reference:
Explanation:
Matrix management is useful but complex, involving difficult communication because of the use of borrowed and often part-time resources who are spread throughout the organization.
NEW QUESTION # 52
Which of the following reduces the probability of potential consequences of project risk events?
- A. Preventive action
- B. Defect repair
- C. Corrective action
- D. Risk management
Answer: A
NEW QUESTION # 53
In which process might a project manager use risk reassessment as a tool and technique?
- A. Perform Qualitative Risk Analysis
- B. Monitor and Control Project Work
- C. Risk Control
- D. Plan Risk Responses
Answer: C
Explanation:
Section: Executing
NEW QUESTION # 54
Which of the following formulas calculates the number of communication channels in a project?
- A. Option a
- B. Option b
- C. Option d
- D. Option c
Answer: A
Explanation:
Explanation/Reference:
Explanation:
Where n = the number of stakeholders.
NEW QUESTION # 55
A project manager receives an update that the development flow is not going well. Some team members cannot start their work because the delivery is late. Looking at the Kanban board and the work in progress (WIP) lines, the project manager observes a bottleneck.
Click the title of the queue in the Kanban board below that requires additional resources to relieve the bottleneck
Answer:
Explanation:
NEW QUESTION # 56
To which process is work performance information an input?
- A. Create WBS
- B. Direction and management of project execution
- C. Qualitative risk analysis
- D. Contract administration
Answer: D
NEW QUESTION # 57
A project requires five tasks to complete.
* Task A begins on day 1 and will take two days to complete.
* Task B will take six days to complete and cannot begin until task A is finished.
* Task C will take four days to complete, cannot begin before task A is finished, and must be completed before task D begins.
* Task D will take eight days to complete and cannot begin until task B is finished.
* Task E will take one day to complete and cannot begin until task D is finished.
What is the duration of the critical path?
- A. 17 days
- B. 15 days
- C. 19 days
- D. 21 days
Answer: A
NEW QUESTION # 58
A project manager joins a project during its initial planning phase. The project involves various local government institutions. While interviewing the project sponsor, the project manager learns of the importance of keeping the security officers of two of these institutions satisfied, since project development will be affected without their involvement.
What should the project manager use to record and monitor this information?
- A. Communication matrix
- B. Responsibility assignment matrix (RAM)
- C. Power/interest grid
- D. Risk register
Answer: C
Explanation:
Section: Planning
Explanation/Reference:
NEW QUESTION # 59
A product owner has added new high-priority work to the backlog, A project manager is working with a dedicated agile team that does not specialize in this specific area of work. The team reviewed the work and wants to accept it but acknowledges it may not have the same level of efficiency as another team having specialization in this area.
What should the project manager do In this scenario?
- A. Add temporary members with the specialized skill set to the team to accomplish the work with a high level of confidence.
- B. Accept the work and outsource it to another team that has the specialized skill set; then integrate the solution,
- C. Assess the impact of a possible delay to the project and encourage the team to take the work if the impact is tolerable.
- D. Reject the work from this team's backlog and ask the product owner to add It to another team's backlog.
Answer: C
Explanation:
In Agile project management, the team's ability to deliver value is paramount. If a team acknowledges that they may not have the same level of efficiency as another team in a specific area of work, the project manager should assess the impact of a possible delay to the project. If the impact is tolerable, the team should be encouraged to take the work. This approach maintains the integrity of the team and respects their self-organization, which are key principles in Agile. References: Agile Practice Guide, Project Management Institute, Inc., 2017, p. 37. Available at: PMI
NEW QUESTION # 60
Two key team members suggest different options to prevent time overruns and delays. There is a conflict between these two team members because of their divergent views.
What should the project manager do next?
- A. Refer the team members to the project charter to resolve the conflict.
- B. Schedule a meeting between the team members to find a solution.
- C. Document the facts explained by the team members in the issue log.
- D. Issue a new change request to evaluate this situation and communicate the result.
Answer: B
NEW QUESTION # 61
The scope management provides:
- A. All of the other alternatives apply.
- B. A baseline to evaluate potential scope changes.
- C. A basis for future decisions about the project.
- D. A baseline to accomplish verification measures.
Answer: A
Explanation:
Project Scope Management is a group of processes required to ensure that the project includes all the work required, and only the work required, to complete the project.
NEW QUESTION # 62
The scope statement should include:
- A. WBS, work assignment system
- B. Project charter, project objectives and WBS
- C. Project objectives, constraints and assumptions
- D. Scope of work
Answer: C
NEW QUESTION # 63
One purpose of the communications management plan is to provide information about the______________
- A. Project organization and stakeholder responsibility relationships
- B. Experience and skill levels of each team member
- C. Methods that will be used for releasing team members from the project when they are no longer needed
- D. Methods that will be used to convey information
Answer: D
Explanation:
Section: Mix Questions
Explanation:
These methods or technologies can include memos, e-mails, and/or press conferences.
They are one of several items to include in this plan.
NEW QUESTION # 64
At 40% through your project you have a BCWS of $68,000 and a BCWP of $62,000. Your project is:
- A. A positive cost variance
- B. Behind schedule
- C. Ahead of schedule
- D. A negative cost variance
Answer: B
NEW QUESTION # 65
You are a project manager at a biotech company, where you are leading a cross functional team to develop a treatment for diabetes. The organization has a weak matrix structure, where al of your team members report to different functional managers and none of the team member report to you directly. You have just completed the latest round of performance reviews and identified the CPI is 1.15, SPI is1.05, and few minor adjustments are needed. In order to improve the project performance and team motivation you have decided to collaborate them into brand new facility. The facility has the state of art gym and a 24 hour cafeteria. Team is quite excited about the move. Which of the following best describes the actions?
- A. The performance reviews were inadequate, as additional adjustment should be identified
- B. The move is motivating agent that will help improve the motivation and performance of project team
- C. You subscribe to the McGregor's theory X motivation theory
- D. Project is little behind schedule, and moves may delay project deliverables even more
- E. Hertzberg's theory was incorrectly applied
Answer: E
NEW QUESTION # 66
Which tool or technique is used in Manage Stakeholder Expectations?
- A. Issue log
- B. Change requests
- C. Communication methods
- D. Stakeholder management strategy
Answer: C
Explanation:
Section: Planning
NEW QUESTION # 67
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