[Jun-2024] Free Salesforce-Communications-Cloud Exam Dumps to Improve Exam Score
2024 Realistic Salesforce-Communications-Cloud Dumps Exam Tips Test Pdf Exam Material
NEW QUESTION # 10
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
- A. By automatically balancing order processing tasks across multiple orchestration queues
- B. By automatically queuing the fulfillment request to retry according to predefined retry policy.
- C. By automatically balancing order processing tasks across multiple orchestration items
- D. By automatically queuing the fulfillment request to retry according to fallout analysis report.
Answer: B
NEW QUESTION # 11
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To identify the risk of hitting governor limit with the production load
- B. To identify the data error that was not surfaced during testing with subset of data
- C. To identify the metadata related error not previously seen with a subset of data
- D. To understand how long, the data load in production should take
Answer: A,B
NEW QUESTION # 12
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- B. Model the router technical product and decompose it from the business internet offer.
- C. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- D. Model the router as an attribute of the business internet offer with a default value of 'included'
Answer: B
NEW QUESTION # 13
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
- A. Map all relevant information to the Customer Facing Service (CFS)
- B. Implement the router condition logic within decomposition layer with more conditions.
- C. Implement the router condition logic in the integration layer as callout task
- D. Use action type from fulfillment request lines in the callout condition task
- E. Use the Action type from Order items to the Decomposition Relationship Conditions.
Answer: B
NEW QUESTION # 14
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.
- A. Mark the orderable flag on the legacy system to false so that they cannot be used.
- B. Make use of object types and attributes to better handle scalability using EPC functionality.
- C. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
- D. Bundle the similar product together to reduce the volume
Answer: B,C
NEW QUESTION # 15
Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.
- A. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
- B. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
- C. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account
- D. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.
Answer: B
NEW QUESTION # 16
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- B. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
- C. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
- D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
Answer: A
NEW QUESTION # 17
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
- A. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
- B. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
- C. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
- D. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
Answer: A
NEW QUESTION # 18
What are the 3 keys inputs used by order management to determine the output of MACD order.
- A. Fulfillment request and fulfillment request line records
- B. Assets and inventory item records
- C. Commercial and technical product configurations
- D. Quote and quote line items records
- E. Order and order item details
Answer: B,C,E
NEW QUESTION # 19
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use Digital Commerce APIs
- B. Use EPC APIs
- C. Use Cart Based APIs
- D. Use CPQAppHandler Methods
Answer: A
NEW QUESTION # 20
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- B. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
- C. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
- D. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
Answer: C
NEW QUESTION # 21
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
- A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
- B. Create one decomposition relationship each from all commercial offerings to the same technical product
- C. Create one decomposition relationship each via one parent class product from all commercial offerings
- D. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
Answer: C
NEW QUESTION # 22
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
- A. Access the entire architecture to identify application that can be decommission.
- B. Harmonize their business plan to reduce the complexity
- C. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
- D. Handle the complex business processes manually outside the IT landscape.
Answer: A,B
NEW QUESTION # 23
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
- B. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
- D. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
Answer: C
NEW QUESTION # 24
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
- A. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
- B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
- C. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
- D. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
Answer: D
NEW QUESTION # 25
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
- A. Migrating in/out from bundle offer
- B. Customer can choose their plan from all pricing books.
- C. History of subscription updates and traceability
- D. Service Continuity
- E. Supported by digital commerce API
Answer: A,C,D
NEW QUESTION # 26
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.
- A. Create a churn trend app from a template in CRM analytics to identify customer likely to churn
- B. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn
- C. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn
- D. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.
Answer: D
NEW QUESTION # 27
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