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Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Metering, Billing, and Usage Management | - Billing processes
|
| Customer Engagement and Experience | - Customer service operations
|
| Integration and Data Management | - System integration concepts
|
| Salesforce Energy & Utilities Cloud Capabilities | - Core platform capabilities
|
| Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
A customer has finished development, which includes large volumes of dat a. They're ready to start UAT for their new Energy and Utilities Cloud implementation.
When should the performance tests be conducted as part of the overall UAT process?
- A. Just before the go-live, so the performance test does not alter the overall load on the system
- B. After the go-live, so the performance can be tracked directly in the production environment
- C. Performance tests should not be done as part of UAT; it should only focus on functional requirements.
- D. At least 3-4 weeks in advance, so there's sufficient time for the developers to fix bugs if necessary
Correct Answer: D 🗳️
An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?
- A. Asset
- B. Service Account
- C. Service Point
- D. Premises
- E. Quote
Correct Answer: B,C,D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?
- A. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
- B. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
- C. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
- D. Open the object's page layout and add the FlexCard LWC ante the layout.
Correct Answer: C 🗳️
Which three features are included in the Energy and Utilities Cloud Console?
- A. Multiple tabs, such as Overview.Biling. and Usage
- B. Customer Story
- C. Rate Comparison
- D. Customer 360 view
- E. Configuration options with significant coding
Correct Answer: A,C,D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?
- A. Create different pricing elements for each cost component.
- B. Create child products for each cost component.
- C. Create one child product for all cost components.
- D. Create custom fields on the line item object for each cost component.
Correct Answer: A 🗳️
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