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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has asked about the RAID architecture of IBM Spectrum Scale.
Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)

A) More predictable performance
B) Dedicated spare drives
C) Faster rebuild of data on failed drives
D) Uses a subset of drives to rebuild data
E) Load on drives is increased during array rebuild

2. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?

A) Monitor
B) Service
C) Security Administrator
D) Copy Operator

3. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
B) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
C) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.

4. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?

A) LTO-4
B) LTO-5
C) LTO-3
D) LTO-6

5. Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?

A) Storwize V3700
B) DS8870
C) IBM SAN Volume Controller built with IBM Spectrum Virtualize software
D) XIV Gen3

Solutions: