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Apple Mac OS X Support Essentials 10.6 Sample Questions:

1. A Mac OS X v10.6 client computer is connected to both an Ethernet and an AirPort network. How do you specify which interface the computer will use to access the Internet?

A) Use Internet Connect to select the preferred interface, and disable the other interface(s).
B) Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
C) Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
D) Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).

2. An application has become unresponsive, and will not quit. Which of these procedures is NOT a method for forcing an application to quit?

A) Hold down both the Option key and the mouse button while hovering over the applications icon in the Dock, and choose Force Quit from the shortcut menu.
B) Press Command-Tab until the application is in the foreground, then press Command- Option- Q and select Force Quit.
C) Choose Force Quit from the Apple menu, then select the applications name from the list of applications, and click Force Quit.
D) Open Activity Monitor, select the applications name from the list of processes, then click Quit Process.

3. You have enabled file sharing over SMB on a Mac OS X v10.6 computer. Before a user can authenticate via SMB with a local account on this computer, which additional step must you complete?

A) In Sharing preferences, add the user's home folder as an SMB share point.
B) In Directory Utility, enable new hash types for all user accounts, then reset the user's account password in Accounts preferences.
C) In Sharing preferences, enable SMB sharing for the user account and enter the user's account password.
D) In Accounts preferences, change the user's account type from Standard to Sharing.

4. Using the Parental Controls preferences, which three restrictions can you impose on an account? Choose three - partial credit possible.

A) Restrict the account to launching only a defined set of local applications.
B) Restrict the account to a cumulative daily login session duration.
C) Restrict the account to a defined set of services in Sharing preferences.
D) Restrict the account to downloading only defined file types (such as text or audio files) from the web.
E) Restrict the account to sending emails only to defined email addresses.
F) Restrict the account to a defined amount of disk space for the home folder.

5. A standard user enabled FileVault on his account, and did not enter a hint for his account password in Accounts preferences. Now he has lost his account password. Which procedure can an admin user follow to let this user log in again?

A) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B) Log in to the admin user account, open Accounts preferences, click the Reset Password button, enter the admin user's password, and then reset the standard user's account password.
C) Select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password.
D) Log in to the admin user account, change the privileges on the user's home folder, mount the home folder image using Disk Utility, and then reset the password in Accounts preferences.

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