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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Data and Governance | 15% | - Compliance and data privacy - Data analytics and insights - Customer data management and identity |
| Intelligent Enterprise and Innovation | 10% | - Emerging technologies and roadmap - AI and automation in CX solutions |
| Integration and Extensibility | 25% | - Extensibility options and best practices - SAP Integration Suite - Data flow and system connectivity - SAP Business Technology Platform (BTP) integration |
| Solution Architecture Fundamentals | 15% | - Architecture principles and methodologies - Customer Experience strategy and design |
| SAP Customer Experience Portfolio Overview | 20% | - SAP Service Cloud - SAP Marketing Cloud / Emarsys - SAP Commerce Cloud - SAP Customer Data Cloud - SAP Sales Cloud |
| Project Delivery and Implementation | 15% | - Implementation lifecycle and planning - Solution deployment and operations - Performance and scalability |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
1. Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.
A) SAP API service
B) SAP Integration service
C) SAP Connectivity service
D) SAP Destination service
2. What are key components of the ABAP RESTful Application Programming Model?
Note: There are 3 correct answers to this question.
A) Behavior Definitions
B) Core Data Services
C) Event-Handlers
D) Service Model Infrastructure
E) Java and Spring
3. In which process are trading partner collaboration and contract negotiations executed?
A) Source to Pay
B) Lead to Cash
C) Recruit to Retire
D) Design to Operate
4. You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?
A) Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors.
B) Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
C) Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.
D) Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message.
5. You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.
A) Reimburse expenses
B) Assign employees to project tasks
C) Process work and life events of employees
D) Rank and select candidates
E) Measure onboardings
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,B,D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C,D,E |






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