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Avaya Workforce Engagement Support Certified Sample Questions:

1. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Content Server
B) Archive database
C) Interaction Applications
D) Central Archive

2. The technician is configuring the screen recording in an Avaya Contact recorder Advanced(ACRA)environment What is the first step for setting up the screen recording process?

A) Create Workgroups andworkstations
B) Create a LAN Data Source
C) Create a Member Group
D) Add Employee IDs

3. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
B) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
C) Install the Avaya Workforce Engagement base software,followedby the HFR Package.
D) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.

4. On
a new computer, you are trying to log into the Enterprise Manager for the Application Server. Enterprise Manager is accessible from your Old PC. On the new computer, when you navigate to
http://*frameworkserver*wfo, Internet Explorer closes with no error. What is causing this problem?

A) You have the pop-up blocker turned on.
B) You are using the wrong URL.
C) You so not have network connectivity to the Application Server.
D) You are using Internet explorer 11.

5. Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?

A) The installer log
B) The Audit viewer
C) The user log
D) The alarm status

Solutions: