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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) License for the secondary VoiceMail Pro Server
B) Primary Server IP Address configured on the secondary server
C) Secondary VoiceMail Pr Server installed on the network
D) Backup Server IP Address configured on IP Office

2. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Replace hardware outside warranty.
B) Duplicate the issue and obtain traces.
C) Upgrade or downgrade the IP Office core software to fix the issue.
D) Research possible causes and implement a solution
E) Test and document the results of the implemented solution.

3. Which type of trunking is used between nodes on a Small Community Network (SCN)?

A) El/T1 PR1
B) IPDECT
C) SES
D) H.323

4. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the Client CLI information to the Incoming Call Route.
C) Enable CLI tracking
D) Add the CLI information to the Account Code.

5. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) SSA Snapshot
B) System Monitor with default filters
C) System Monitor with ISDN L3 filter options enabled
D) Debug Manager on DTE port

Solutions: