Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Preparation Guide for Oracle 1z0-996 Certification Exam
Introduction
The Oracle Utilities Customer Cloud Service 2019 Implementation Essentials Certification Exam certifies the candidate has an understanding of Oracle Utilities Customer Cloud technology. This certificate is also known as Oracle 1z0-996 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Devices, Measuring Components and Service Points | 20% | - Concepts of measuring components, devices, and service points - Install events and lifecycle management - Configure device types, measuring component types, and device configurations - Relationships between devices, measuring components, and service points |
| Measurements, VEE and IMD Processing | 20% | - IMD statuses, exceptions and automatic retry - Derived values and measurement processing - Validation, Estimation and Editing (VEE) rules and exceptions - Types of Initial Measurement Data (IMD) |
| Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities - Configure and manage service order workflows |
| Usage and Usage Subscriptions | 15% | - Configure and manage usage subscriptions - Usage transactions and usage subscriptions - Usage calculation process |
| Financials, Billing and Payments | 15% | - Credit, collections and overdue processes - Billing process, bill segments and rates - Manage financial transactions and adjustments - Payments, overpayments and payment distribution |
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