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Avaya 132-S-911.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IP Telephony Implementation | 25% | - Survivability Features (LSP/ESS) - Media Server & Gateway Installation - Network Integration & IP Addressing - System Parameter Configuration |
| Topic 2: Troubleshooting & Support | 15% | - Hardware & Fault Diagnosis - One-Way Audio & Media Problems - Connectivity & Registration Issues |
| Topic 3: User & Endpoint Provisioning | 20% | - IP Telephone Configuration - Feature Permissions & User Profiles - Registration & Signaling Setup |
| Topic 4: System Administration & Maintenance | 25% | - Alarm and Log Monitoring - License Management - Software/Firmware Upgrades - System Backup and Restore |
| Topic 5: Verification & Validation | 15% | - Call Quality & Bandwidth Assessment - Feature Testing & Interoperability - Protocol Validation |
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
1. When analyzing a packet capture, where do you look to verify that DiffServ Code Point (DSCP) values are being set correctly by the host?
A) in the packet payload
B) in the IP header
C) in the 802.1Q header
D) in the priority bits
2. DHCP option codes 128 to 254 are reserved for site-specific options. A single number out of this range is commonly utilized by vendors to configure their Avaya IP phones via DHCP (Option 176). Which additional option code supports vendor-specific options?
A) 3
B) 23
C) 43
D) 63
3. Two voice endpoints in an IP network have different CODECs. How are calls between the endpoints affected?
A) the calling party hears ringing while the called party hears fast-busy
B) both parties hear ringing and the call can be answered but the voice quality is garbled
C) both the calling and called parties hear fast-busy
D) the call completes,unshuffled
4. You have an Avaya S87xx system with Avaya IP telephones. You want to implement QoS. Which statement is true?
A) specific prioritization and queuing features are enabled on the networkdevices;o specific configurations are required on the Avaya devices
B) both of the Avaya devices need to tag their traffic with priority, and the network devices need to employ prioritization and queuing mechanisms
C) either the Avaya devices need to tag their traffic with priority or the network devices need to employ prioritization and queuing mechanisms, but not both
D) only the Avaya devices are configured to tag their traffic with priority; o specific configurations are required on the network devices
5. When defining the network region parameters you can select which RSVP option to use. Which option is best for VoIP?
A) controlled-load
B) guaranteed-services
C) reserved-load
D) allocated-load
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |






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